FAQ

Size guide

See the table below to find the size that best suits you.

 

What payment options do you offer?

On our website, payment can be made by bank transfer, credit card of "CB" circuit, Visa©, Eurocard©, Mastercard©, American Express©, Apple Pay© and Paypal. We also offer monthly payment plan options for customers in national territory.

For more information, you can consult our general conditions of sale.

How to place an online order for a customized fur?

To place an order for a customized fur, please contact us by phone at +39 346 85 18 997, or via email at info@elpidioloffredo.com

Can I change or cancel my order?

If you wish to modify or cancel your order, please contact our Customer Service for assistance, we will be happy to help you!